Services
Zendesk services done properly.
We handle the hard parts — integrations and migrations — so your team can focus on customers, not infrastructure.
Integration Bridge
Connect Zendesk to any internal system — CRM, ERP, warehouse, or custom API. We build, host and maintain the integration so your team never has to touch it.
- Custom-built for your exact data model
- Hosted and monitored by IBAM
- Bi-directional sync with conflict resolution
- Works with REST, GraphQL, Webhooks, SQL
- Logs, alerts and SLA included
CX Migration Tool
Move from any helpdesk to Zendesk without losing a ticket. We handle the full migration — validated before anything goes live.
- Migrate from Freshdesk, Intercom, HubSpot, Dixa and more
- Zendesk-to-Zendesk merge supported
- Free demo migration before you commit
- Full audit trail for every record
- Zero downtime cutover
Built from real needs
Both services exist because customers came to us with problems Zendesk couldn't solve alone. A team needed their CRM synced without manual work — that became Integration Bridge. Another needed to move thousands of tickets without losing history — that became our Migration service.
Need something bespoke?
Every team's Zendesk setup is different. If neither of our standard services fits your situation, we take on custom projects too — one-off integrations, unusual data migrations, or anything in between. Tell us what you're trying to do.
Not sure what you need?
Tell us about your Zendesk setup and we'll help you find the right path forward.
Contact us →